Complaints & Warranty

Unfortunately, sometimes things go wrong.
Problems or complaints are not fun for anyone and it is therefore important that this is resolved as quickly as possible.

Of course, it always starts with informing our customer service.
Always contact our customer service first to discuss complaints of any kind.
This can be done via the 2 notification forms below
1 for complaints and 1 for warranty requests.

Your submitted form will be processed within 48 hours on working days.
For fast processing it is important that the form is completely filled out
The description is stated as briefly and concisely as possible.
But first read our explanation below and also check the previously asked questions page (FAQ)
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