Privacy policy DutchEcom for website https://www.coating4all.com
About our privacy policy
Latest version 27-04-2020
preface
Description
Data processing
Web store software
Hosting
Newsletters, status and transactional emails.
Other E-mail traffic.
Payment processors,
Reviews.
Shipping and logistics
Billing and accounting,
1 Introduction,
DutchEcom cares a lot about your privacy.
We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care.
We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website www.coating4all.com and the services provided by DutchEcom.
The starting date for the validity of these conditions is 27/04/2020,
With the publication of a new version, the validity of all previous versions expires.
2) Description of privacy policy,
This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties.
We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
3) Data processing,
About data processing.
Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.
4) Webshop software,
About the webshop software.
Our webshop is developed with software from ccvshop.
Personal data that you make available to us for the benefit of our services will be shared with this party.
ccvshop has access to your data to provide us (technical) support, they will never use your data for any other purpose.
ccvshop is obliged to take appropriate security measures on the basis of the agreement we have concluded with them.
These security measures consist of the application of SSL encryption, a firewall and a strong password policy.
Data is stored in the EU on ISO27001 certified servers.
ccvshop uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored.
ccvshop reserves the right to share collected data within its own group to further improve the service.
5) Hosting.
About our hosting
We purchase web hosting and e-mail services from Strato AG. Strato AG processed
personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Strato has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Strato AG is obliged to observe secrecy on the basis of the agreement.
6) Newsletters, status and transactional emails.
We send our newsletters, status and transactional emails using ccvshop.
ccvshop will never use your name and e-mail address for its own purposes.
At the bottom of every email sent automatically from our mailing lists via our website you will see a link, if you click on it you will be unsubscribed and you will no longer receive any marketing email from our website.
Unsubscribing general marketing mailing lists does not affect the order and transactional emails.
Your personal data is sent, stored and made accessible by ccvshop.
ccvshop uses cookies and other internet technologies that make it clear whether e-mails are opened and read. In addition, ccvshop processes information about you as a recipient and the subject line of e-mails for improving the quality of the service, this data is stored for 30 days.
ccvshop reserves the right to use your data to further improve the service and to share information with third parties.
7) Other E-mail.
We use the services of Strato for our regular business e-mail traffic.
This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible.
Strato AG has no access to our mailbox and we treat all our e-mail traffic confidentially.
Email messages sent to us for information are kept as long as it is deemed necessary by Dutchecom.
8) Payment processors,
We use the platform from to process (part of) the payments in our webshop
Mollie.
Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number.
Mollie has taken appropriate technical and organizational measures to protect your personal data.
Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties.
All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties.
Mollie does not store your data for longer than allowed by the legal terms.
9) Reviews,
We collect reviews via the WebwinkelKeur platform.
If you leave a review via WebwinkelKeur, you are obliged to provide a name and email address.
WebwinkelKeur shares this information with us, so that we can link the review to your order.
WebwinkelKeur also publishes your name on its own website.
In some cases, WebwinkelKeur may contact you to request an explanation of your review.
In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur.
They only use this information for the purpose of inviting you to leave a review.
WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data.
WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur.
All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.
8) Payment processors,
We use the platform from to process (part of) the payments in our webshop
Mollie.
Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number.
Mollie has taken appropriate technical and organizational measures to protect your personal data.
Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties.
All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties.
Mollie does not store your data for longer than allowed by the legal terms.
9) Reviews,
We collect reviews via the WebwinkelKeur platform.
If you leave a review via WebwinkelKeur, you are obliged to provide a name and email address.
WebwinkelKeur shares this information with us, so that we can link the review to your order.
WebwinkelKeur also publishes your name on its own website.
In some cases, WebwinkelKeur may contact you to request an explanation of your review.
In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur.
They only use this information for the purpose of inviting you to leave a review.
WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data.
WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur.
All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.
12) Automatic data collection,
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services.
This data (for example your IP address, web browser and operating system) is not personal data.
13) Participation in tax and criminal investigations,
In some cases, DutchEcom can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations.
In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
14) Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget.
On the basis of applicable administrative obligations, we submit invoices with
keep your (personal) data, so we will keep this data for as long as the applicable term runs.
However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
15) Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us.
We explain below which rights these are and how you can invoke these rights.
Right of inspection
Right of rectification
Right to restriction of processing
Right to transferability
Right to object and other rights
In principle, to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us.
In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself.
We keep records of completed requests, in the case of a forget request we administer anonymised data.
You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right at all times to file a complaint with the Dutch Data Protection Authority if you suspect that we have your personal data on a
using the wrong way.
15/1) Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you.
You can make a request to that effect to our contact person for privacy matters.
You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, stating the category under which we have stored this data.
15/2 Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.
15/3 Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you.
You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days.
If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.
15/4 Right to transferability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters.
You will receive a response to your request within 30 days. As your request
We will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us.
In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
15/5 Right to object and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of DutchEcom. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies and / or copies of data that we process or have processed and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision-making or profiling.
We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
16) Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the "Analytics" service.
We use this service to track and get reports on how visitors use the website.
This processor may be obliged to provide access to this data under applicable laws and regulations.
We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and in this way follow your movements on the internet.
Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.
Cookies from third parties
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page.
If the new privacy policy has consequences for the way in which we process already collected data regarding you, we will inform you by e-mail.
Claim your rights.
If you want to make use of certain rights as a result of the above explanation, you can request these both in writing to the postal address or below digitally.
Your application will be processed by ADPR administrator within 5 working days.
Contact details
DutchEcom
Mozartlaan
Aalsmeer Netherlands
T (084) 877-0082
E info@coating4all.nl
Contact person for privacy matters
Customer service.
If you have any questions or if you want to exercise your rights as described, you can ask us your questions below or make your rights request known.
Your message will be processed within 48 hours on working days.
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